Lola lives in Maranda and has a boyfriend who is an Imperial soldier who arrived in Mobliz after being badly wounded for attempting to escape the Imperial Army. Her boyfriend constantly sends her letters, but after being wounded he can no longer write. The Returners can send letters to Lola in his stead, giving them the opportunity to earn a Tintinnabulum.
After the end of the world, Lola's boyfriend passed away. Cyan Garamonde began writing letters in his stead, but he stops after Celes Chere's party finds him on Mt. Zozo. If the party returns to Lola with Cyan, he will replace the most recent letter with another that says that he has been writing in her boyfriend's stead, explaining that her boyfriend passed away.
Lola is a feminine given name, a short form of the Spanish name Dolores, meaning "sorrows".
- In the Dawn of Souls and 20th Anniversary remakes of the original Final Fantasy, Lola is one of the automatic names the player can choose for the Red Mage job.
- The story of Lola, her boyfriend and Cyan matches the one of Roxane, Cyrano and Christian in the French author Edmond Rostand's play, Cyrano de Bergerac. Roxane is in love with Christian, but Cyrano keeps writing letters to her after Christian's death, making as if he was still alive.