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Duty Support system icon.

Duty Support is a gameplay feature in Final Fantasy XIV that allows players to run select main scenario duties with a party of allied NPCs, with the ability to revisit these dungeons and level up NPC avatars in the Trust (フェイス, Feisu?, lit. Faith) system.

While originally only covering Shadowbringers and later Endwalker duties, plans are in place to expand the system to all main scenario dungeons and 4-player trials during Endwalker's patch cycle. Support for original duties from A Realm Reborn was added in patch 6.1, with further A Realm Reborn duties planned for patch 6.2, Heavensward duties in patch 6.3, and Stormblood duties in patch 6.5.

Overview[]

Interface when swapping party members.

The Duty Support system functions similarly to Adventurer Squadrons, sharing various elements. Players can enter dungeons with their NPC allies as an alternative to using the Duty Finder, useful for bypassing queue times, fighting alongside main scenario allies, and leveling up jobs in a solo player setting. Duty Support NPCs will follow the player, respawning close to them if separated, and the party will automatically return to the entrance if the player is KO'd. Otherwise, healers will Swiftcast raise spells in battle and hardcast outside of battle. Unlike Adventurer Squadrons, there are no player-given orders, and Duty Support NPCs will acknowledge boss mechanics. They are also capable of reviving healers with Phoenix Downs outside of battle, while DPS Duty Support members can use Limit Breaks. As when running a dungeon solo, treasure coffers have fewer rewards that are automatically given to the player, and some enemies won't drop items.

Duty Support NPCs do not use MP and are immune to many negative status effects, including the standard Vulnerability Up debuff inflicted by failed mechanics in boss fights, as well as Weakness/Brink of Death in the event that they are KO'd and need to be revived. The AI may also solve mechanics before they are properly communicated to the player. When confronting enemies, Duty Support NPCs will refrain from disengaging until they are all dispatched, though the player may pull additional enemies themselves at the risk of being overwhelmed. While the AI is able to compensate for any perceived loss of DPS, they are balanced around the expectation that a run will take around 25 minutes, with more time potentially added depending on player KOs and idle time, in comparison to the more standard 15 to 20 minutes a run with a party of respectable players should take.

As The Mothercrystal The Mothercrystal is a trial instead of a dungeon, the rules for running as a Duty Support are tweaked slightly. The fight is not significantly slower than it would be with a party of players, and the player gets three lives before the fight is reset, reviving automatically without penalty. The amount of times that a player may die before resetting is increased after every reset. This fight is not allowed to be played in Avatar mode.

The Duty Support system becomes available upon unlocking Sastasha Sastasha, and while the Trust system becomes available upon completing the main scenario quest Shadowbringers Shadowbringers. Players can enter dungeons using the Duty Support menu or by speaking to NPCs that accompanied them to the entrance. These NPCs will cover all necessary roles for the party composition of one tank, one healer, and two DPS. The NPCs will always be at the minimum level requirement for the dungeon. Upon completing the quest a dungeon is introduced in, it can be run afterwards with a party of NPC avatars using the Trust system.

Trust[]

The Trust system is unlocked by completing Shadowbringers Shadowbringers containing all the dungeons from patch 5.0's main scenario, with later dungeons being added after completing the quest that unlocks them. This system allows the player to revisit supported duties with Avatars of Duty Support NPCs. Avatars can be used in all Trust-compatible dungeons regardless of their absence in the main scenario. While Duty Support NPCs are normally at the required level of a duty, the initially available Trust Avatars start at level 71 and must be leveled up to participate in further duties, though Avatars acquired later start at higher levels. Avatars earn a fixed amount of experience for completing a duty, with more EXP awarded if they are below level 80. Upon reaching level 80, NPCs can have glamours applied to them depicting previous outfits. Another glamour is unlocked for avatars that reach level 90.

Leveling all avatars to 80 rewards the achievement Bound by Faith Bound by Faith and the title "Trusted Friend", and leveling all avatars to 90 rewards the achievement Bound by Hope Bound by Hope and the title "The Seventh Dawn".

All-Rounders[]

Certain characters can perform in multiple roles, granting the player some flexibility in how they arrange their party. G'raha Tia and Venat are both All-Rounders, allowing them to fill the role of tank, healer, or DPS. Emet-Selch's discipline of the Third Seat allows him to perform as a tank or DPS. Urianger can perform as either a healer or a DPS, but only during the trial The Mothercrystal The Mothercrystal; he is otherwise locked into the healer role.

When adding a character with multiple roles to the party, they will occupy the highest listed party slot they are allowed to; the order is the same as the player's party list sorting. All-rounders will be automatically barred from a role if having them join as that role would make party composition impossible (e.g. if G'raha is the only available tank, and the player themselves is not a tank, then the game will force G'raha to join the party as a Paladin).

Supported duties[]

Duty Level Trust? Available NPCs
Name Discipline Portrait Name Discipline Portrait
Sastasha Sastasha 15 No Eager Marauder Marauder Marauder Eager Marauder Duty Support portrait from FFXIV.png Eager Lancer Lancer Lancer Eager Lancer Duty Support portrait from FFXIV.png
Eager Thaumaturge Thaumaturge Thaumaturge Eager Thaumaturge Duty Support portrait from FFXIV.png Eager Conjurer Conjurer Conjurer Eager Conjurer Duty Support portrait from FFXIV.png
The Tam-Tara Deepcroft The Tam-Tara Deepcroft 16 No Eager Marauder Marauder Marauder Eager Marauder Duty Support portrait from FFXIV.png Eager Lancer Lancer Lancer Eager Lancer Duty Support portrait from FFXIV.png
Eager Thaumaturge Thaumaturge Thaumaturge Eager Thaumaturge Duty Support portrait from FFXIV.png Eager Conjurer Conjurer Conjurer Eager Conjurer Duty Support portrait from FFXIV.png
Copperbell Mines Copperbell Mines 17 No Eager Marauder Marauder Marauder Eager Marauder Duty Support portrait from FFXIV.png Eager Lancer Lancer Lancer Eager Lancer Duty Support portrait from FFXIV.png
Eager Thaumaturge Thaumaturge Thaumaturge Eager Thaumaturge Duty Support portrait from FFXIV.png Eager Conjurer Conjurer Conjurer Eager Conjurer Duty Support portrait from FFXIV.png
The Bowl of Embers The Bowl of Embers 20 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 1 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 1 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 1 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 1 from FFXIV.png
The Thousand Maws of Toto-Rak The Thousand Maws of Toto-Rak 24 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 1 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 1 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 1 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 1 from FFXIV.png
Haukke Manor Haukke Manor 28 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 1 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 1 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 1 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 1 from FFXIV.png
Brayflox's Longstop Brayflox's Longstop 32 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 2 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 2 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 2 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 2 from FFXIV.png
The Navel The Navel 34 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 2 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 2 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 2 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 2 from FFXIV.png
The Stone Vigil The Stone Vigil 41 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 2 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 2 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 2 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 2 from FFXIV.png
The Howling Eye The Howling Eye 44 No Scion Marauder Marauder Marauder Scion Marauder Duty Support portrait 2 from FFXIV.png Scion Lancer Lancer Lancer Scion Lancer Duty Support portrait 2 from FFXIV.png
Scion Thaumaturge Thaumaturge Thaumaturge Scion Thaumaturge Duty Support portrait 2 from FFXIV.png Scion Conjurer Conjurer Conjurer Scion Conjurer Duty Support portrait 2 from FFXIV.png
Castrum Meridianum Castrum Meridianum 50 No Storm Marauder Marauder Marauder Storm Marauder Duty Support portrait from FFXIV.png Serpent Lancer Lancer Lancer Serpent Lancer Duty Support portrait from FFXIV.png
Flame Thaumaturge Thaumaturge Thaumaturge Flame Thaumaturge Duty Support portrait from FFXIV.png Serpent Conjurer Conjurer Conjurer Serpent Conjurer Duty Support portrait from FFXIV.png
The Praetorium The Praetorium 50 No Storm Marauder Marauder Marauder Storm Marauder Duty Support portrait from FFXIV.png Serpent Lancer Lancer Lancer Serpent Lancer Duty Support portrait from FFXIV.png
Flame Thaumaturge Thaumaturge Thaumaturge Flame Thaumaturge Duty Support portrait from FFXIV.png Serpent Conjurer Conjurer Conjurer Serpent Conjurer Duty Support portrait from FFXIV.png
The Porta Decumana The Porta Decumana 50 No Storm Marauder Marauder Marauder Storm Marauder Duty Support portrait from FFXIV.png Serpent Lancer Lancer Lancer Serpent Lancer Duty Support portrait from FFXIV.png
Flame Thaumaturge Thaumaturge Thaumaturge Flame Thaumaturge Duty Support portrait from FFXIV.png Serpent Conjurer Conjurer Conjurer Serpent Conjurer Duty Support portrait from FFXIV.png
Holminster Switch Holminster Switch 71 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Lyna Guard Captain Guard Captain Lyna Duty Support portrait from FFXIV.png Crystal Exarch All-Rounder All-Rounder Crystal Exarch Duty Support portrait 1 from FFXIV.png
Dohn Mheg Dohn Mheg 73 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Minfilia Oracle of Light Oracle of Light Minfilia Duty Support portrait from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png
The Qitana Ravel The Qitana Ravel 75 Yes Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Minfilia Oracle of Light Oracle of Light Minfilia Duty Support portrait from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
Malikah's Well Malikah's Well 77 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Ryne Oracle of Light Oracle of Light Ryne Duty Support portrait 1 from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
Mt. Gulg Mt. Gulg 79 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Ryne Oracle of Light Oracle of Light Ryne Duty Support portrait 1 from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
Amaurot Amaurot 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Ryne Oracle of Light Oracle of Light Ryne Duty Support portrait 1 from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
The Grand Cosmos The Grand Cosmos 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png Crystal Exarch All-Rounder All-Rounder Crystal Exarch Duty Support portrait 2 from FFXIV.png
Anamnesis Anyder Anamnesis Anyder 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Ryne Oracle of Light Oracle of Light Ryne Duty Support portrait 1 from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
The Heroes' Gauntlet The Heroes' Gauntlet 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 1 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 1 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Ryne Oracle of Light Oracle of Light Ryne Duty Support portrait 1 from FFXIV.png
Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
Matoya's Relict Matoya's Relict 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 2 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 2 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
Paglth'an Paglth'an 80 Yes Alphinaud Academician Academician Alphinaud Duty Support portrait 2 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 2 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
The Tower of Zot The Tower of Zot 81 Yes Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
The Tower of Babil The Tower of Babil 83 Yes Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
Vanaspati Vanaspati 85 Yes Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
Ktisis Hyperboreia Ktisis Hyperboreia 87 Yes Venat All-Rounder All-Rounder Venat Duty Support portrait from FFXIV.png Emet-Selch The Third Seat The Third Seat Emet-Selch Duty Support portrait from FFXIV.png
Hythlodaeus Soulseer Soulseer Hythlodaeus Duty Support portrait from FFXIV.png
The Aitiascope The Aitiascope 89 Yes Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
The Mothercrystal The Mothercrystal 89 No Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Urianger Astrologian Astrologian
Lithomancer Lithomancer
Urianger Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
The Dead Ends The Dead Ends 90 Yes Alphinaud Sage Sage Alphinaud Duty Support portrait 3 from FFXIV.png Alisaie Red Mage Red Mage Alisaie Duty Support portrait 3 from FFXIV.png
Thancred Gunbreaker Gunbreaker Thancred Duty Support portrait 1 from FFXIV.png Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png
Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png
Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png
Alzadaal's Legacy Alzadaal's Legacy 90 Yes Urianger Astrologian Astrologian Urianger Duty Support portrait 1 from FFXIV.png Y'shtola Sorceress Sorceress Y'shtola Duty Support portrait 1 from FFXIV.png
G'raha Tia All-Rounder All-Rounder G'raha Tia Duty Support portrait 1 from FFXIV.png Estinien Dragoon Dragoon Estinien Duty Support portrait 1 from FFXIV.png

Duty Support NPCs[]

Name Job Trust? Portrait
Character-specific details
Eager/Scion/Storm Marauder Marauder Marauder No The Storm Marauder's fourth portrait.
the Eager Marauder's first portrait.the Scion Marauder's second portrait.the Scion Marauder's third portrait.
  • The Eager, Scion, and Storm Marauder are all the same Roegadyn at varying levels of advancement.
  • Will use Onslaught to immediately get in range at the start of combat.
  • The Marauder's first outfit as the Eager Marauder appears in Sastasha, the Tam-Tara Deepcroft, and Copperbell Mines.
  • His second outfit as the Scion Marauder appears in the Bowl of Embers, the Thousand Maws of Toto-Rak, and Haukke Manor.
  • His third outfit as the Scion Marauder appears in Brayflox's Longstop, the Navel, the Stone Vigil, and the Howling Eye.
  • His fourth outfit as the Storm Marauder appears in Castrum Meridianum, the Praetorium, and the Porta Decumana.
Eager/Scion/Serpent Lancer Lancer Lancer No The Serpent Lancer's fourth portrait.
the Eager Lancer's first portrait.the Scion Lancer's second portrait.the Scion Lancer's third portrait.
  • The Eager, Scion, and Serpent Lancer are all the same Elezen at varying levels of advancement.
  • She will only appear if the player is a tank or healer.
  • The Lancer's first outfit as the Eager Lancer appears in Sastasha, the Tam-Tara Deepcroft, and Copperbell Mines.
  • Her second outfit as the Scion Lancer appears in the Bowl of Embers, the Thousand Maws of Toto-Rak, and Haukke Manor.
  • Her third outfit as the Scion Lancer appears in Brayflox's Longstop, the Navel, the Stone Vigil, and the Howling Eye.
  • Her fourth outfit as the Serpent Lancer appears in Castrum Meridianum, the Praetorium, and the Porta Decumana.
Eager/Scion/Flame Thaumaturge Thaumaturge Thaumaturge No The Flame Thaumaturge's fourth portrait.
the Eager Thaumaturge's first portrait.the Scion Thaumaturge's second portrait.the Scion Thaumaturge's third portrait.
  • The Eager, Scion, and Flame Thaumaturge are all the same Lalafell at varying levels of advancement.
  • Will always be the party's main DPS member, even if the player is also a Thaumaturge/Black Mage.
  • After Copperbell Mines she will become more confident and aggressive, using Limit Breaks immediately when possible.
  • During The Porta Decumana The Porta Decumana, she will use Meteor Meteor in the last phase of the fight against Ultima Weapon if the player is not a DPS.
  • The Thaumaturge's first outfit as the Eager Thaumaturge appears in Sastasha, the Tam-Tara Deepcroft, and Copperbell Mines.
  • Her second outfit as the Scion Thaumaturge appears in the Bowl of Embers, the Thousand Maws of Toto-Rak, and Haukke Manor.
  • Her third outfit as the Scion Thaumaturge appears in Brayflox's Longstop, the Navel, the Stone Vigil, and the Howling Eye.
  • Her fourth outfit as the Flame Thaumaturge appears in Castrum Meridianum, the Praetorium, and the Porta Decumana.
Eager/Scion/Serpent Conjurer Conjurer Conjurer No The Serpent Conjurer's fourth portrait.
the Eager Conjurer's first portrait.the Scion Conjurer's second portrait.the Scion Conjurer's third portrait.
  • The Eager, Scion, and Serpent Conjurer are all the same Hyur at varying levels of advancement.
  • After Copperbell Mines, he curiously has slightly more HP than the Thaumaturge.
  • The Conjurer's first outfit as the Eager Conjurer appears in Sastasha, the Tam-Tara Deepcroft, and Copperbell Mines.
  • His second outfit as the Scion Conjurer appears in the Bowl of Embers, the Thousand Maws of Toto-Rak, and Haukke Manor.
  • His third outfit as the Scion Conjurer appears in Brayflox's Longstop, the Navel, the Stone Vigil, and the Howling Eye.
  • His fourth outfit as the Serpent Conjurer appears in Castrum Meridianum, the Praetorium, and the Porta Decumana.
Alphinaud Academician Academician
Sage Sage
Yes Alphinaud's third portrait.
Alphinaud's first portrait.Alphinaud's second portrait.
  • Alphinaud's job is fixed based on the expansion the dungeon is from; he will always be an Academician in Shadowbringers content and a Sage in Endwalker content.
  • As an Academician, Alphinaud summons Moonstone Carbuncle as his pet. While it lacks periodic healing, it will cast weak attack magic and can provide Damage Up buffs to party members.
  • As a Sage, he does not use Kardia, however his healing spells have a higher potency to compensate.
  • Alphinaud will prioritize Alisaie's safety if they are grouped up. If she is not in the party, Alphinaud will instead prioritize the player.
  • Very strong at healing critical HP.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Alphinaud will slowly walk through before nervously ("I'm not afraid... I'm not afraid...") running the rest of the way at the halfway point and takes a sigh of relief when finishing, preventing him from reaching the boss's barrier in time.
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Alphinaud will note the tracks left by Lyssa and figure out where to go ("Footprints?), making it just in time to the dodge. During the second usage he will again note Lyssa's disappearance and follow the tracks to safety more quickly ("Vanished again... But again, it's left footprints.")
  • Alphinaud's first outfitfull portrait of Alphinaud's first outfit. is his main Shadowbringers appearance, which he wears in all Shadowbringers duties bar Matoya's Relict and Paglth'an. This outfit is the default outfit for his Trust avatar.
  • His second outfitfull portrait of Alphinaud's second outfit. is his Heavensward, Stormblood, and late Shadowbringers appearance. He wears this outfit in Matoya's Relict and Paglth'an, and it is unlocked for his Trust avatar by leveling him up to 80.
  • His third outfitfull portrait of Alphinaud's third outfit. is his Endwalker appearance. He wears this outfit in all Endwalker duties, and it is unlocked for his Trust avatar by leveling him up to 90.
Alisaie Red Mage Red Mage Yes Alisaie's third portrait.
Alisaie's first portrait.Alisaie's second portrait.
  • Alisaie will immediately use Limit Breaks when possible.
  • Will heal and raise in emergencies, making her well balanced and reliable, but does not truly excel in any specific playstyle.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Alisaie will sprint the entire way ("Oh, come now. We know this is an illusion.").
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Alisaie will become frustrated and attempt to reveal the boss's hiding place with several uses of Contre Sixte before running to the safe spot.
  • Alisaie's first outfitfull portrait of Alisaie's first outfit. is her main Shadowbringers appearance, which she wears in all Shadowbringers duties bar Matoya's Relict and Paglth'an. This outfit is the default outfit for her Trust avatar.
  • Her second outfitfull portrait of Alisaie's second outfit. is her Heavensward, Stormblood, and late Shadowbringers appearance. She wears this outfit in Matoya's Relict and Paglth'an, and it is unlocked for her Trust avatar by leveling her up to 80.
  • Her third outfitfull portrait of Alisaie's third outfit. is her Endwalker appearance. She wears this outfit in all Endwalker duties, and it is unlocked for her Trust avatar by leveling her up to 90.
Lyna Guard Captain Guard Captain No Lyna's portrait.
  • Lyna does not use Closed Position Closed Position to select a Dance Partner. As a soldier, her efforts are more focused on offense, prioritizing the use of Technical Finish to increase the party's damage.
  • Will use Shield Samba and Curing Waltz if she or the party are at low HP.
  • Lyna has only one outfitLyna's full portrait. for her single appearance in Holminster Switch.
Crystal Exarch/G'raha Tia All-Rounder All-Rounder Yes* G'raha Tia's third portrait.
the Crystal Exarch's first portrait.the Crystal Exarch's second portrait.G'raha Tia's fourth portrait.
  • Can be a Paladin Paladin, White Mage White Mage, or Black Mage Black Mage depending on the desired role.
  • Uses abilities available to the job he is using despite not being at the required level for them.
  • As the Crystal Exarch, he is only playable in Scenario mode. After completing the quest Reflections in Crystal Reflections in Crystal, G'raha Tia joins as an Avatar and starts at level 80.
  • As a Paladin he is all-around good, effective against any type of encounter and AoE's often through his rotation. Will use Clemency and Hallowed Ground in emergencies but otherwise relies on his high defense.
  • Extremely aggressive as a White Mage and AoEs frequently, making him very effective against a large number of enemies but can struggle healing critical HP.
  • As a Black Mage he functions similar to Y'shtola, although G'raha sacrifices AoE damage for high single target damage and will not heal in emergencies.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, G'raha Tia will run to the start of the rope and stop briefly to unsheathe his weapon ("I regret to disappoint, but I'm more than comfortable with heights!"), then sprint the entire way.
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, G'raha will first be shocked by Lyssa's disappearance and confuse it for the "Vanish" spell, but realizes the truth in time to get out of the way ("Is this...Vanish?...No, it couldn't be.") During the second usage, he will identify the safe spot quickly and run over, stretching while waiting for Lyssa to reappear ("If you would conceal yourself...You must really learn to cover your tracks.")
  • G'raha Tia's first outfitfull portrait of the Crystal Exarch's first outfit. is his initial appearance as the Crystal Exarch, which he wears in Holminster Switch. This outfit is unlocked by default for his Trust avatar.
  • G'raha Tia's second outfitfull portrait of the Crystal Exarch's second outfit. is his second appearance as the Crystal Exarch with his hood down, which he wears in the Grand Cosmos. This outfit is not available for his Trust avatar.
  • His third outfitfull portrait of G'raha Tia's third outfit. is his appearance as G'raha Tia from patch 5.3 onwards, and is used for all duties from Matoya's Relict onwards. This outfit is the default outfit for his Trust avatar.
  • His fourth outfitfull portrait of G'raha Tia's fourth outfit. is his winter wear appearance from Endwalker. This outfit is unlocked for his Trust avatar by leveling him up to 90.
Thancred Gunbreaker Gunbreaker Yes Thancred's first portrait.
Thancred's second portrait.Thancred's third portrait.
  • Thancred will not use Cartridge-based skills in Shadowbringer dungeons unless Ryne (and later, Y'shtola or Urianger) is in the party, owing to his inability to charge cartridges on his own. This does not affect his performance, as he uses alternate but functionally identical abilities in their place. In Endwalker he can use cartridge-based skills regardless of party setup.
  • Very strong against bosses as he is able to sustain himself with self-healing and shields.
  • Will conserve mitigation buffs, using them against tank busters and when at low HP, however if the player pulls enemies ahead of him, he will use his buffs more frequently and attempt to blind the mobs with an AoE slash, signaled by ("Are you alright?!").
  • If a party member is injured, Thancred will refrain from using Aurora on himself and instead use it on the party member on low HP, prioritizing the player and then healers.
  • Frequently uses Heart of Light to increase the party's magic defense when an unavoidable enemy AoE is incoming.
  • Uses Superbolide when near death.
  • Focuses more on single target through his rotation, with higher self-sustain and utility compared to G'raha as a Paladin.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Thancred expresses mild annoyance ("This wouldn't fool a child.") before running part of the way and leaping across to the boss using Shukuchi Shukuchi ("Good thing I'm light on my feet.").
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Thancred will be unimpressed by Lyssa's ability to use stealth, and quickly notes the footprints in the snow giving away its location before moving to safety. During the second usage, he is mildly impressed that Lyssa tries to confuse the party by wandering in stealth more, but notes that the same problem as before persists.
  • During The Mothercrystal, Thancred acts as main tank while G'raha becomes off-tank. If the player is a tank, Thancred will be the off-tank, supporting the player with stack mechanics and buffs.
  • Thancred's first outfitfull portrait of Thancred's first outfit. is his appearance from Shadowbringers onwards, which he wears in all duties. This outfit is the default outfit for his Trust avatar.
  • His second outfitfull portrait of Thancred's second outfit. is his Heavensward and Stormblood appearance. This outfit is unlocked for his Trust avatar by leveling him up to 80.
  • His third outfitfull portrait of Thancred's third outfit. is his winter wear appearance from Endwalker. This outfit is unlocked for his Trust avatar by leveling him up to 90.
Minfilia/Ryne Oracle of Light Oracle of Light Yes* Ryne's second portrait.
Minfilia's first portrait.Ryne's third portrait.
  • Known as Minfilia in Dohn Mheg and the Qitana Ravel in the main scenario.
  • Ryne is the only avatar with a basic class instead of a job.
  • She will only use Limit Breaks if she is paired up with Y'shtola or G'raha as a Black Mage. During her time as Minfilia, she will not use Limit Breaks at all.
  • For most encounters Ryne will initially use Vanish, approach the enemy, and use Trick Attack Trick Attack.
  • Ryne has access to the unique spell Banish to attack enemies out of her range, through her use of the Oracle of Light ability.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Ryne will nervously pause at the start ("W-We're supposed to cross this?") before tip-toeing through while pausing at certain points ("One step at a time...") and is unable to reach the boss's barrier in time.
  • Ryne's Avatar can be used in Matoya's Relict and Paglth'an despite these duties occurring in the Source.
  • Her Avatar's level is capped at 80 and she cannot be used in Endwalker dungeons.
  • Ryne's first outfitfull portrait of Minfilia's first outfit. is her appearance as Minfilia, which she uses in Dohn Mheg and the Qitana Ravel. This outfit is unlocked for her Trust avatar by leveling her up to 80, albeit with a different portraitfull alternate portrait of Ryne's first outfit..
  • Her second outfitfull portrait of Ryne's second outfit. is her appearance after taking the name Ryne, as is used in all duties from Malikah's Well onwards. This outfit is the default outfit for her Trust avatar.
Urianger Astrologian Astrologian
Lithomancer Lithomancer
Yes Urianger's first portrait.
Urianger's second portrait.Urianger's third portrait.
  • For The Mothercrystal The Mothercrystal, Urianger can switch to Lithomancer if the player's job is a healer. This is the only duty where he can change discipline.
  • Lithomancer acts similarly to how Arcanists and Summoners behaved prior to their rework in Endwalker, with a persistent Topaz Carbuncle pet supplementing Urianger's own damage. Urianger is still capable of raising as a Lithomancer and will do so immediately if needed.
  • Will occasionally use Gravity, an AoE damaging spell that also inflicts slow and heavy on enemies, making him effective against a large number of enemies. In Endwalker, Gravity has received a large damage buff and is capable of using it repeatedly, making him an effective damage dealer.
  • Urianger will, on occasion, cast Death on enemies to instantly defeat them. This doesn't extend to bosses, and will always target the enemy with the lowest HP. In Endwalker, he no longer uses Death and instead prioritizes using Gravity.
  • Provides damage up buffs to the DPS in the party.
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Urianger expresses mild amusement before teleporting across ("This shan't trouble us.").
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Urianger will immediately realize what is happening and makes no hurry to get to safety, gliding away at the last second knowing he will dodge in time. During the second time he will be unimpressed the boss would repeat its tactics, which causes Urianger to repeat his own method to dodge.
  • Urianger's first outfitfull portrait of Urianger's first outfit. is his appearance from Shadowbringers onwards, which he wears in all duties. This outfit is the default outfit for his Trust avatar.
  • His second outfitfull portrait of Urianger's second outfit. is his A Realm Reborn, Heavensward, and Stormblood appearance. This outfit is unlocked for his Trust avatar by leveling him up to 80.
  • His third outfitfull portrait of Urianger's third outfit. is the unmasked version of his outfit from when he was assisting the Warriors of Darkness in Heavensward, which he also wore as his winter wear in Endwalker. This outfit is unlocked for his Trust avatar by leveling him up to 90.
Y'shtola Sorceress Sorceress Yes Y'shtola's first portrait.
Y'shtola's second portrait.Y'shtola's third portrait.
  • Y'shtola will cast offensive magic in set sequences, primarily from Black Mage but also using some White Mage visuals. Periodically she will instead use Foul Foul and then cast multiple Fire IV Fire IV spells.
  • Has some minor AoE splash damage through her spell rotation.
  • Uses Cure of the Seventh Dawn to heal any party member at critical HP, albeit at a low frequency. If the entire party is at critical HP or that the healer is dead, she will heal more often. She cannot raise.
  • If a party member dies whilst she is at low HP, she will use Manaward to shield herself, exclaiming ("Don't be so reckless.").
  • During the Funambulist's Fantasia mechanic in Dohn Mheg, Y'shtola will simply briskly walk through as if there were no illusion ("An asinine trick.").
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Y'shtola will be able to see the aether of the boss in hiding and walks to the safe spot immediately.
  • Y'shtola's first outfitfull portrait of Y'shtola's first outfit. is her appearance from Shadowbringers onwards, which she wears in all duties. This outfit is the default outfit for her Trust avatar.
  • Her second outfitfull portrait of Y'shtola's second outfit. is her Heavensward and Stormblood appearance. This outfit is unlocked for her Trust avatar by leveling her up to 80.
  • Her third outfitfull portrait of Y'shtola's third outfit. is her winter wear appearance from Endwalker. This outfit is unlocked for her Trust avatar by leveling her up to 90.
Estinien Dragoon Dragoon Yes* Estinien's first portrait.
Estinien's second portrait.Estinien's third portrait.
  • Unlocked as an Avatar in In the Dark of the Tower In the Dark of the Tower. Avatar starts at level 81 and cannot be used in Shadowbringers dungeons.
  • High HP and Defense.
  • Many of his attacks are AoEs, making him very effective against a large number of enemies.
  • Estinien has a unique buff named "Shadow of the Dragon" in counterpart to Dragoon's Life of the Dragon Life of the Dragon.
  • Estinien will immediately use Limit Breaks when possible if safe to do so. However if the tank dies, he will use Limit Break immediately, regardless of his own safety.
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Estinien will use Elusive Jump to avoid the first cast. During the second usage, he will attempt to the flush out the boss using Stardiver, before walking casually to the safe side to wait.
  • Estinien's first outfitfull portrait of Estinien's first outfit. is his appearance from Stormblood onwards, which he wears in all duties. This outfit is the default outfit for his Trust avatar.
  • His second outfitfull portrait of Estinien's second outfit. is his 1.0, A Realm Reborn, and early Heavensward appearance. This outfit is unlocked by default for his Trust avatar.
  • His third outfitfull portrait of Estinien's third outfit. is his adventuring gear that debuted in Shadowbringers. This outfit is unlocked for his Trust avatar by leveling him up to 90.
Venat All-Rounder All-Rounder No Venat's portrait.
  • Can be a Paladin Paladin, White Mage White Mage or Dancer Dancer depending on the desired role.
  • Extremely aggressive, will provide frequent buffs to the party and reacts very fast to mechanics.
  • Has access to True Renew, a healing spell that fully recovers the party's HP and MP. She will use it if the player or the party are on dangerously low HP, or if Emet-Selch as a Dark Knight uses Katabasis.
  • Will use True Arise to instantly raise Emet-Selch and Hythlodaeus if they are defeated in battle, regardless of role.
  • As a Paladin she has a unique battle stance and will keep casting Clemency on herself when on low HP. When near death she will use True Hallowed Ground and heals herself to full using True Renew.
  • As a White Mage she will cast True Stoneskin regularly, granting a potent shield to the party.
  • As a Dancer she will cast True Bravery on the player frequently, buffing their damage, while also using True Finish to further buff the party's damage.
  • Has a unique level 2 Limit Break as a Dancer.
  • During the Frostbite and Seek mechanic in Ktisis Hyperboreia, Venat will immediately get to the safe spot and casually waits for the Warrior of Light, Emet-Selch and Hythlodaeus to join her.
  • Venat has only one outfitVenat's full portrait. for her single appearance in Ktisis Hyperboreia.
Emet-Selch The Third Seat The Third Seat No Emet-Selch's portrait.
  • Can be a Dark Knight Dark Knight or Black Mage Black Mage depending on the desired role.
  • As a Dark Knight, his tank stance is "Klymenos", literally "The Famous One". At low HP he will begin casting high damaging spells on his target, when near death he will use Katabasis, functioning identical to Living Dead.
  • As a Black Mage, like Y'sthola, he can use more elemental spells than the usual Fire/Blizzard/Thunder.
  • Will use Anabasis to instantly raise Hythlodaeus and Venat if they are defeated in battle, regardless of role.
  • Incorporates his signature fingersnap when spell-casting.
  • As a DPS, he will immediately use Limit Breaks when possible.
  • Emet-Selch has only one outfitEmet-Selch's full portrait. for his single appearance in Ktisis Hyperboreia.
Hythlodaeus Soulseer Soulseer No Hythlodaeus's portrait.
  • Will use True Benediction to fully restore the target's HP if it is dangerously low.
  • Will use True Raise to instantly raise Emet-Selch and Venat if they are defeated in battle.
  • Hythlodaeus will immediately use Limit Breaks when possible, but not if the player is a DPS.
  • Hythlodaeus has only one outfitHythlodaeus's full portrait. for his single appearance in Ktisis Hyperboreia.

Behind the scenes[]

Duty Support was originally known as the Trust system when released in patch 5.0. The Trust system featured a Scenario Mode for when doing the duties as part of the main scenario and an Avatar Mode for when revisiting duties with NPC avatars. The overarching system and its Scenario Mode was renamed to Duty Support in patch 6.1, with the Trust name now applying to the former Avatar Mode.

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