Chai-Nuzz is a non-player character from Final Fantasy XIV: Shadowbringers he is a resident of Eulmore and the husband of Dulia-Chai. Before coming to Eulmore he was the former director of a mining company.
Chai-Nuzz previously ran Daedalus Ironworks, a mining company that worked in Amh Araeng using the iron golems known as Talos. When the Flood of Light came and the Sin eaters attacked, Chai-Nuzz fled to Eulmore being given the privilege of becoming a free citizen.
A week before Alphinaud and the Warrior of Light arrive in the city, a painter by the name of Tristol worked for the Chais to create portraits of them. In the end the pictures were to their distaste, and without a purpose in the city, the man was thrown from the balcony and into the waters below.
Alphinaud is welcomed into the city as a painter for the Chais, following his introduction to the couple, he introduces the Warrior of Light as an inspiration for his artistic talent and the Chais allow them to stay and explore the city. Once Alphinaud finishes a portrait of the two, Chai-Nuzz critiques it himself and finds it unflattering of his wife. Before he can finish scolding him however, the Jongleurs announce that a villain is being punished and all are invited to witness.
Chai-Nuzz is a adult male mystel with slick, short lavender hair. He has purple eyes, and wears round black glasses, and wears a fancy purple shirt with black trimmings.
As a resident of Eulmore, Chai-Nuzz was one of those who indulged in the city's luxuries and is initially shown to be uncaring of people's lives, as he didn't much care for his bonded citizens being tossed out of the city. However, he cares much for his wife and will do anything to make her happy, though he is often overwhelmed by her affections. He is shown to be distrusting or at least doubtful of his own abilities, but is great at planning and an excellent leader.
Chai-Nuzz ultimately redeems himself after organizing the creation of the giant Talos that latches onto Mt, Gulg. After being elected as the new mayor of Eulmore, he swears with all his power to dismantle the laws Vauthry put in place and reestablish the nation, for rich and poor alike.